Shipping policy
Shipping Policy
Thank you for shopping with us! Here's everything you need to know about how we process and ship your orders.
Processing Time
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may take an additional 1–2 business days.
Shipping Rates and Delivery Times
Shipping charges are calculated and displayed at checkout. Delivery times vary depending on your location and the shipping method selected.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to become active.
Shipping Restrictions
We currently ship to the addresses supported at checkout. Some products may have shipping restrictions due to their size, weight, or destination.
Lost or Damaged Packages
We are not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage so we can assist you.
Delays
We are not liable for shipping delays caused by circumstances beyond our control, such as weather events, customs processing, or carrier delays.
Contact Us
If you have any questions about your shipment, please don't hesitate to reach out to us.